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    Obi Wan Kenobi
    Dec 10, 2021

    Everything else works fine, but Saber is not showing up.

    in Technical Support

    Just downloaded the app. Everything works fine, keyboard, particles, lights, everything but no saber. I wanted to buy the app, but I want to fix this before I buy it. TRIED EVERYTHING, NO SABER. Please help ASAP.

    10 answers0 replies
    0
    10 Comments
    O
    Obi Wan Kenobi
    Dec 10, 2021
    Best Answer

    Haha, I will just use my IPad then, thanks for replying !

    1

    V
    visualmusicdesign
    Dec 10, 2021

    The error in the Log file is specifically related to an issue Unity can have with playing videos on AMD video cards.


    Unfortunately there isn't anything I can personally do about it at this time - it is Unity's responsibility to fix.


    I wish I could be more helpful here, but I don't think there is anything more I can do to help.

    1

    O
    Obi Wan Kenobi
    Dec 10, 2021

    Sent

    1

    V
    visualmusicdesign
    Dec 10, 2021

    Please email the Log file to visualmusicdesign@gmail.com


    C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log


    (This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)

    1

    O
    Obi Wan Kenobi
    Dec 10, 2021



    1

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    visualmusicdesign
    Dec 10, 2021

    Please upload the screenshots I requested in the last post - Thank you.

    1

    O
    Obi Wan Kenobi
    Dec 10, 2021

    when I restarted and opened SeeMusic again, a tab with the SeeMusic logo but with an exclamation mark on it, which had the name unity….., but then the app crashed, and then when I opened it again, NO SABER

    1

    V
    visualmusicdesign
    Dec 10, 2021

    The first thing to try would be restarting the computer.


    Sometimes on Windows, the video buffer can overload and become faulty until the computer is restarted.


    If that doesn't help, please upload:


    1. Screenshot of Saber Settings


    2. Screenshot of Effect Settings

    1

    O
    Obi Wan Kenobi
    Dec 10, 2021

    Windows 10 Pro, with the latest version of SeeMusic. Strange cuz my Ipad has the saber but my laptop doesn't.

    1

    V
    visualmusicdesign
    Dec 10, 2021

    What platform and device are you on?

    1
    10 comments

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