1. What platform and device are you using?
2. Has the app ever worked previously on this device?
1. What version of Windows are you using?
2. Please send the Log file:
C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log
(This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)
You can either attach the log file to this post as a .zip, or email to email@example.com