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    nyx067
    Mar 31, 2020

    Importing video not working (seemusic 1.2 mac version)

    in Technical Support

    I don't understand why my previous post was deleted so I can only provide an answer to your questions ! Especially since I am a user of the first hour of the application ... Whatever, i still experiencing the impossibility of importing any video (.mov, .mp4 etc) I always have a black screen (scale option is strangely always on 0 when i try to import a video, but even when resizing the option, the video does not appear), some short videos manage to work but it's rare and in a random way, in addition the midi files does not launch either (black screen) ; i have the latest version nowadays, seemusic 1.2 mac version... Thanks anyway

    5 comments
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    visualmusicdesign
    Apr 02, 2020

    That's great to hear! When I have a chance, I'll still take a look at the log and see if there's anything I can do to prevent this happening in the future.

    Like

    nyx067
    Apr 02, 2020

    I finally fix the problem by deleting cache files and reinstalling the application ; the video appears and is synchronized with the midi file now ; thank you, excellent and very usefull application.

    Like

    nyx067
    Apr 01, 2020

    Here it is :

    Player.log
    .zip
    Download ZIP • 2KB


    Like

    V
    visualmusicdesign
    Apr 01, 2020

    Could you please attach the Log file from your computer to this post? You can find the Log file at:

    /Users/YOUR COMPUTER USERNAME/Library/Logs/Visual Music Design/SeeMusic/Player.log


    Thank you

    Like

    nyx067
    Mar 31, 2020


    Like
    5 comments

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