Are you using Windows 10, and is it fully updated?
After attempting a render, could you please attach the Log file to this post as a .zip, so that I can try to figure out what's going wrong on your computer? The Log file is located at:
C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log
(This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)
You can also email the Log file to visualmusicdesign@gmail.com
Unfortunately, the Log File isn't showing any errors, so I truly do not know what is causing this - I have not had any other reports of this exact issue.
- Has the rendering in the app ever worked on your computer?
- Does it work on some pieces in the app, and not other?
- Does toggling off the Video, Saber, and Note Settings - Texture in Visual Settings fix the issue?
There likely is a hardware compatibility issue - since there is nothing wrong in the log file... I wish there were something I could do, but I don't think that there is.
If you've purchased a subscription in the app, I would be happy to refund it.
Very sorry that there isn't more I can do at this time!
Just a heads up that I just posted Version 2.6 on the website - it will likely fix rendering not working for any Windows users. It uses a new rendering framework.
Please give it a try and let me know if it solves the issues you were having?
Are you up to date with Version 1.31?
Are you using Windows 10, and is it fully updated?
After attempting a render, could you please attach the Log file to this post as a .zip, so that I can try to figure out what's going wrong on your computer? The Log file is located at:
C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log
(This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)
You can also email the Log file to visualmusicdesign@gmail.com
I send mail my log file.
Thank you for sending the Log File.
Unfortunately, the Log File isn't showing any errors, so I truly do not know what is causing this - I have not had any other reports of this exact issue.
- Has the rendering in the app ever worked on your computer?
- Does it work on some pieces in the app, and not other?
- Does toggling off the Video, Saber, and Note Settings - Texture in Visual Settings fix the issue?
Thank you for your answers. - When de program start rendering at %33 automaticly closing.
- I do everything try to make rendering other pieces after that doing same thing. Only closing without comlete rendering.
-While I try to toggle Settings nothing change.
I can't render please help. :(
There likely is a hardware compatibility issue - since there is nothing wrong in the log file... I wish there were something I could do, but I don't think that there is.
If you've purchased a subscription in the app, I would be happy to refund it.
Very sorry that there isn't more I can do at this time!
I have the same problem. :(
Just a heads up that I just posted Version 2.6 on the website - it will likely fix rendering not working for any Windows users. It uses a new rendering framework.
Please give it a try and let me know if it solves the issues you were having?