I have subscribed yesterday to a 1month subscription, my payment was accepted and everything was fine under my account i even made a video without the Watermark.
Today i log in the app and i see again the watermark and the « unlock« button, it’s like my subscription was gone but i see the -10€ on my bank account so i know this was successful.
I don’t want a refund from apple or anything, but i would like my subscription back please…
My account email is email@example.com
thanks in advance !
Thanks it’s working again now so i guess you have received my email.
also thank you for the quick reply !
Please forward the email receipt for your purchase to firstname.lastname@example.org and I’ll be happy to fix it.