Trouble with new version

Question

Hi &#010;&#010;I'm using Seemusic since 2 months. I had a big issue after upgrading seemusic to the last version. All the videos are now impossible to see. There is this light that just avoid me to work. &#010;Before the upgrade everything was working fine and beautifully. &#010;Even this afternoon, I was preparing a session with seemusic and everything was working &#010;&#010;&#010;I was using a version that I don't remember the exact log. I hesitate between 4.0.6 and 4.0.2   I purchased a monthly subscription in June 2021. Maybe it will help you determine which version I was using.&#010;&#010;&#010;I'm using a 10.14.5  Macbook pro (mid 2015) , 2,8 GHz Intel Core i7, 16 Go 1600 MHz DDR3&#010;&#010;Can you please help me ? I'm not interested in getting this version work if it takes a lot of time as I have to make a lot videos this month. Can you send a downgrade version ? &#010;On the app store, I can't see any downgrade version and I didn't back up my computer.&#010;&#010;&#010;&#010; &#010;

visualmusicdesign · Accepted Answer

Already fixed - fix will be included in update coming tonight / tomorrow.  Thank you for reporting the issue!

raphael.bellamy · Answer

Hello ! I've noticed a second issue (minor one still a bit annoying). The saber stops At 01:03 after a few seconds since the updates. At 01:03 for instance on that video https://youtu.be/31WfrM7QHxQ  ; same here https://youtu.be/N_lbtmOaWQ4 Some of them had custom color on sabers, others not. this one at 00:40   what can be the problem ?

visualmusicdesign · Answer

- Open up Display Settings from the left of the main screen- On the Video Plugin option, choose UnityEverything should be the way it was before the update.

raphael.bellamy · Answer

@visualmusicdesign thank you very much for your fast support !

visualmusicdesign · Answer

@raphael.bellamy Glad it's working now!