After updating to version 3.3.1, when I’ve imported my mp4 video with the midi file, I cannot see my hands playing on the piano anymore. instead it displayed with coloured bars on the keyboard. Is there a way to have my hands displayed and not the bars on the keys? it would be even better if u can make an updated tutorial video on YouTube with this updated features. Thanks
To see this working, head to your live site.
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The app most certainly supports .mp4 files.... sounds like you may be fairly close to figuring out a solution that works for you though?
I’ve tried importing the mov file, everything’s fine. but when I import the mp4 fiPE, the same visual problem (with showing hands) happens again. Audio is fine. so I’m wondering if thats The problem of not supporting mp4 file anymore?
The new tutorial video will be up on the channel tomorrow.
2. Sorry for the delayed assistance, it has been confusing from the wording of your post to previously understand what is actually wrong.
It sounds like the issue you are having is that the video file is not loading in the app.
- Did you try reimporting the video file?
- If that doesn't work, can you please take a screenshot of the Video Settings panel after reimporting? Please make sure that none of the Video Settings are set to something strange - opacity should be 100, all crop and position settings should be 0, etc.