Can you please send the Log File?
C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log
(This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)
You can either zip the file and upload to this post, or email it to firstname.lastname@example.org
Hi, I sent the email with the log file.
I hope it will be fixed quickly.
I'm able to replicate the issue. A fix will be up shortly.
Thank you for letting me know about this.
Version 3.5.1 is available to download from visualmusicdesign.com Please give a try and let me know if it fixes the issue? Thank you
Great! everything is ok now.
But first I had an Avast alert concerning "IDP generic" virus... The file was sent to Avast threat lab for more analyses. Then they say no threat identified.
Great, glad it's working.
- Has the app worked previously on this computer?
- Please provide a screenshot of what you're seeing.
Hello, I have the same problem. I can listen the music but no piano, no particles nothing except a black screen. I tried to activate and desactivate the keyboard and all the other option and nothing.
It is the first time I install it.
(ASUS N551VW, WINDOWS 10, i76700HQ, 2.60GHz, 16Go RAM)